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We’re teaming up with Blue Wireless to provide Wi-Fi for SCC International Rugby 7s 2018

UBOUX is teaming up with Blue Wireless to boost the WiFi experience for people participating or attending SCC Internation Rguby 7s 2018 at the Padang, Singapore between 2 Novemeber 2018 to 5 November 2018.

This event brings together tech specialist from both sides to provide an interesting and engaging way in connecting to the event’s free WiFi network. Blue Wireless leverages on its expertise on quality wireless broadband services while UBOUX provides its proprietary WiFi captive portal technology to engage and facilitate WiFi connectivity.

This teamup attempts to solve two keys issues where wireless internet connectivity is concerned; the ability to provide quality and reliable Internet service consistently and maximising precious visual real estate on a captive portal landing with interesting content. Content can be a mix-and-match of videos, sounds,pictures and text. Simply put, the awesome hybrid of quality wireless broadband service with a powerful marketing tool to match.

This event debuts UBOUX’s malleable technology being able to work closely and easily with a bigger and established Blue Wireless to provide a unique solution quickly on a win-win basis. Everyone is a winner. The crowd gets fast and quality wireless WiFi and marketing collateral gets maximum coverage efficiently.

posted 31 october 2018


Terms of Service

1. Terms

By accessing the website at http://www.uboux.com.sg, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on Uboux Ptd Ltd’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on Uboux Ptd Ltd’s website;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or “mirror” the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Uboux Ptd Ltd at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on Uboux Ptd Ltd’s website are provided on an ‘as is’ basis. Uboux Ptd Ltd makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
  2. Further, Uboux Ptd Ltd does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Uboux Ptd Ltd or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Uboux Ptd Ltd’s website, even if Uboux Ptd Ltd or a Uboux Ptd Ltd authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials

The materials appearing on Uboux Ptd Ltd’s website could include technical, typographical, or photographic errors. Uboux Ptd Ltd does not warrant that any of the materials on its website are accurate, complete or current. Uboux Ptd Ltd may make changes to the materials contained on its website at any time without notice. However Uboux Ptd Ltd does not make any commitment to update the materials.

6. Links

Uboux Ptd Ltd has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Uboux Ptd Ltd of the site. Use of any such linked website is at the user’s own risk.

7. Modifications

Uboux Ptd Ltd may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Singapore and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Privacy Policy

UBOUX take your privacy seriously and we are committed to protecting your data.

Whenever you see the words (“We”, “Us”,”Our” or Service Provider), it refers to UBOUX. For the purposes of data protection law, We are a data controller in respect of the personal information that We collect and process about you as described in this privacy policy.

Venue Owners refers to customers who subscribe to UBOUX WiFi captive portal service.

This policy is issued by UBOUX. This applies to all the websites We operate, Our use of emails and UBOUX WiFi captive portal service we provide to our Venue Owners.
The purpose of this policy is to inform you about the information we collect, how we use and share that information, and the ways in which you can control how we use and share that information. By using our service you agree the terms of this policy and expressly consent to the collection, use, and disclosure of your information in accordance with this policy.
We reserve the right to change,add to, delete or otherwise vary the Terms from time to time, at our sole discretion without prior reference to you.
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If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at uboux.com.sg, unless otherwise defined in this Privacy Policy.

INFORMATION WE COLLECT AND HOW WE USE THEM

Log-in information you provide when you use guest Wifi services offered by Venue Owners. You should consult Venue Owners on their Privacy Policy.

Personal information, such as name, email address, date of birth, gender and social media account details (such as Facebook, Twitter, Instagram, etc.) , details of your visit, frequency of visit, duration of visit,browser type, device type, that you provide by registering and using the guest Wifi services.

The information collected help the Venue Owners to learn about their customers. E.g how many people visit on a regular basis, duration of each visit.

Venue owners can customize and personalize advertising and gather customers’ feedback from their through the WiFi Captive Portal platform.

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Filling in forms on Our web site and when you contact Us via telephone and includes information provided when you:

  • (i) subscribe to our newsletter.
  • (ii) enquire about our product or services
  • (iIi) request information via telephone;
  • (iv) request a call back;
  • (v) respond to a campaign;
  • (vi) enter a competition or promotion;
  • (vii) submit a question to Us or provide Us with feedback.

We do not sell or give your email address to other companies for their own marketing purposes without your permission.

Some of the information may comprise personal data, i.e data which may lead to your identification (“Personal Data”). Personal Data shall only be collected and used by us for the purpose of registering you as a User of the Service and for other purposes which are permitted under the laws of Singapore. Additionally with your consent, the Personal Data will be collected by us on behalf of the Venue Owner for the marketing and promotional activities of the Venue Owner. The promotional material will be sent to you at the e-mail address provided by you. You may subsequently withdraw your consent by providing written notice: to dpo@uboux.com

Queries relating to collection, use of disclosure of Personal Data can also be directed to the same contact provided above.

WHO WE SHARE INFORMATION WE RECEIVE AND HOW WE SHARE

Venue Owner where you access their Free Wifi services;
Virtual hosting infrastructure providers (i.e. Amazon Web Services) to host our servers and data and to provide other services to Us;

We may also disclose your personal information to third parties, for the following purposes which are permitted under the laws of Singapore:

  • (i) facilitating, processing, dealing with administering, managing and /or maintaining our relationship with our customers
  • (ii) dealing in any matter relating to customer’s products, services and activities;
  • (iii) carrying out due diligence and other screening activities, or to prevent or investigate any fraud or breach of contract or unlawful activity, or complying with or as required by any applicable law, governmental or regulatory requirements of any relevant jurisdiction;
  • (iv) conducting research, analysis and development activities (including but not limited to data analytics, surveys and/or profiling) to enhance customer’s products, services and/or operations and/or otherwise for customer’s business operations and purposes;
  • (v)
    storing, hosting, backing up (whether for disaster recovery or otherwise) of my personal data ,whether within or outside Singapore.

RETENTION OF PERSONAL DATA

Your personal data will only be retained for as long as it is necessary to fulfill the purposes for which it was collected as outlined in this privacy statement and for the purpose of satisfying our business (accounting and reporting) or legal requirements, but also to properly resolve disputes or to troubleshoot problems.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. In addition, certain information may be stored indefinitely due to technical constraints, and will be blocked from further processing for purposes which are not mandatory by law.

YOUR RIGHTS

Under the data protection legislation, You have the right to request copies of your data, request rectification of your data, request erasure of your data, object to Us processing your data, the right to prevent your data being used for direct marketing, request Us to restrict the processing of your data and where Our systems allow, the right to access a copy of the information We hold about you (a subject access request) and the right to lodge a complaint with the relevant data protection authority. We will require proof of your identity before we are able to provide you with any personal information that we hold about you.

The following information provides more detail about some of these rights and how to exercise them:

Right to make a Subject Access Request (“SAR”)

You have the right to view and request copies of your personal data that We hold about you. You are able to view or delete this information through Our portal, login details are emailed to you when you first register onto our wifi services. You may also request this information by contacting Us via one of the methods described below.

Right to Rectification

You can request that we rectify inaccuracies and missing information in personal data held about you.

Right to Object to Processing

You may have the right to object to Us processing your personal data and request that We stop processing it. You may do this by emailing Our Data Protection Officer (see below for details).

Right to Request Erasure

You have the right to have your personal data erased where the data is no longer necessary for the purpose(s) for which it was originally collected/processed unless we have legitimate grounds or a legal right(s)/obligation(s) to store your personal data.

If you wish to exercise any of these rights please contact the Data Protection Officer in by emailing dpo@uboux.com

For more information about your rights contact your local supervisory authority directly.

Blog

BLOG

Building your Customer Database using Wi-Fi

How Food & Beverage Merchants Can Benefit From Providing Free WiFi

Once in a while we will hear from merchants who are worried about having their customers stay too long in their premise due to the Free WiFi that they are providing. We hope the 6 good reasons we have listed out are strong reasons to help merchants understand and weigh the pros and cons.

At UBOUX we are working hand in hand with restaurant and cafe merchants to develop and implement innovative marketing ideas that can effectively use Free WiFi as a channel to drive their promotion campaigns and eventually build up a strong customer database

posted 16 october 2018


BLOG

Building your Customer Database using Wi-Fi

The Importance of building your
customer database

Your customers are one of the most important, if not, the most important business assets in your business. They are the lifeline to your business and can make or break your business. Therefore, it is essential to start building a database of customers profile or strengthen it if you already have one. The more you know your customers, the more you will understand them and then, you can position your marketing strategy better. For example, if you know more women patronizes your business on Wednesday nights regularly, you can start a ladies’ night or maybe stock up ladies friendly services or products.

Disadvantages of current way of
building customers database

There are a myriad of customers management or relationship management software solutions out there. No matter what systems or software you are using, collected customers’ profiles have to be fed into it manually. You may go one step further and automate the process of collecting customers’ profiles using survey plugins or an app. However, this step involves more integration or development work and may burn a hole in your proverbial business pocket.

Advantages of using WiFi to build
a customer database

A simpler and more cost-effective solution is to use a WiFi-based solution like UBOUX Captive Portal. Most customers who hang around longer than half an hour tend to connect to a guest WiFi. In today’s age of connectedness, people are always in constant need to be connected to the Internet. Yet, this need comes at a cost to data-hungry consumers. Wi-Fi gives them the obvious benefit of reducing data usage from their mobile plans.

Fortunately, the user experience of connecting to a guest WiFi is a simple one. Anyone who owns a smart device would already know how to connect to WiFi networks. The guest WiFi network is augmented with the two additional steps; authentication and authorization.

The good news is that UBOUX Captive Portal is already compatible with most of off-the-shelf Internet routers. The cost of the required access points vary from a few hundred dollars depending on the hardware model.

posted 31 august 2018


We’re here to help

Browse through our most frequently asked questions
Getting Started


  • What is the UBOUX Captive Portal solution?

    • Captive portal solution is a page displayed to users who are connected to your open wireless network, before granted Free WiFi. Instead of the traditional distributing of Wi-Fi password slips to your customers or getting people to register for Free Wi-Fi.

      UBOUX captive portal serves as a marketing tool that help you broadcast your latest and new promotions to your Free WiFi users. We combine social login to distribute contents that are more relevant and personalized.

  • How do I proceed to engage UBOUX to deploy captive portal solutions at my outlet?

    • 1) You may send an enquiry to our email or use the contact form. Our pre-sales team will get in touch with you.

      2) We recommend a site visit to be arranged to help us understand the WiFi coverage required and expected number of users to cater to.

      3) Deployment of the solution typically takes a few hours, inclusive of hardware installation and wiring.

Hardware


Usage and Billing


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